gcpGlobal authentication failures across Google services
Started
Dec 14, 2020, 11:47 AM UTC
Resolved
Dec 14, 2020, 12:32 PM UTC
Duration
45m
Product
Cloud IAM
Event reference: inc-identity-2020-1214
gcpdown.com independently monitors the public Google Cloud Service Health dashboard. How we source data.
Google Cloud impact
Workload type
Security & Identity
Impact
An automated storage-quota system reduced capacity for the central User ID service (which issues the OAuth tokens/cookies used to sign in), causing authentication to fail for services that require login - including Google Cloud, Gmail, and YouTube - for roughly 45 minutes.
Affected product
Affected regions
Timeline
Updates newest first (times in UTC).
- Resolved
Authentication capacity has been restored and services requiring sign-in are operating normally. The issue is resolved.
- Identified
An automated storage-quota change reduced capacity for the User ID service, causing authentication requests to fail. Capacity is being restored.
- Investigating
We are investigating authentication failures affecting Google services that require sign-in.
Resolution
Authentication capacity has been restored and services requiring sign-in are operating normally. The issue is resolved.